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JETMS launches continuous improvement with GENEO

August, 04 2022

JETMS launches continuous improvement with GENEO's SaaS for Lean

Keiron McNeill, Managing director of JETMS, launches continuous improvement in operations with the support of GENEO Software.  The Biggin Hill site is using all three platforms in the GENEO portfolio:

  • GEN-OPS1 for building and governing standards
  • TEMPO for optimising aircraft paint and interiors
  • my-CI for problem solving, ideas generation, audits and checklists

Keiron is no stranger to continuous improvement.  Throughout his career in engineering and MRO environments, Keiron has reached for Lean operating systems to shape the fundamental principles of continuous improvement to drive productivity, safety and quality.

"This is by no means an optional thing for JETMS. We will be using the GENEO SaaS platforms to drive excellence across the business.  Aviation is a tough industry to operate in with quality and customer service being our two levers to make a difference with our clients. GENEO plays an integral part in JETMS journey to excellence."

JETMS launches continuous improvement with the mindset of ensuring that everyone is involved in the journey. Everyone in JETMS has a role to play and the GENEO SaaS platforms make it easier to engage and build momentum.

GENEO software in use in the workplace Geneo technology in the workplace.

GENEO Software has been supporting the implementation of Engagement Centres to establish rhythms and routines and launch the continuous improvement activities.  Now that these are in place through the tiers of the organisation, the teams can use the my-CI app to feedback on ideas and problems they may encounter during the shift.

The next phase of activity is to build out the critical paths for paint and interiors to then use TEMPO to compress the lead-times on aircraft turnarounds.



Keiron McNeill, Managing Director - JETMS


Director and Founder
Reduce maintenance turnaround time by 50%!
  • TEMPO is a system that has been developed to radically reduce the time taken to perform complex maintenance activities on fixed assets or fleet. It is a simple yet intelligent way of organizing your maintenance activities to complete the maintenance turnaround in half the time.
  • By organizing work sequences for trades/technicians and building critical paths and dependencies, TEMPO quickly highlights lost time opportunities in the overall planned turnaround.
  • Applying standard work instructions with step-by-step guides for process confirmation, TEMPO visualizes real-time progress for short interval control, providing instant decision making to maintain compliance to plan.
  • By using TEMPO to plan and execute complex maintenance turnarounds our clients have achieved 50%+ reduction in downtime, giving a 10%+ improvement in fleet availability.
Reduce maintenance backlog by 60%!
  • Unlock valuable maintenance time and use it to reduce chronic backlogs or stubborn deferred defects.
  • Give technicians more time for proactive interventions.
Improve asset reliability by 18%!
  • Enjoy the knock-on benefit of backlog clearance and proactive activities, improving the reliability of your assets.
Increase continuous improvement engagement by 180%!
  • TEMPO’s easy-to-use Concerns and Ideas capture feature engages technicians in driving improvements that help improve turnarounds, reliability, and availability
  • Identify the classic wastes (transport, inventory, motion, waiting, over processing, over production, defect) in relation to your maintenance activities.
  • Expose supply chain, kitting, resourcing, workplace organization, sequencing, tooling, and planning opportunities for review through TEMPO’s powerful reporting feature.
  • Analyze the hour-by-hour compliance to plan with the associated losses incurred throughout the turnaround event.
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