What Is Hoshin Policy Deployment?

Lean Principle 5 – Policy Deployment (Hoshin)

Goal: Every employee aligned to the vision and implementing the plan to achieve it


Graphic showing the Hoshin deployment (policy deployment) and CI principle of Lean


Policy Deployment is a 7-step process that begins with high-level strategic objectives and ends with local level improvement targets. The process is facilitated by the use of the ‘X-Matrix’, providing a clear line of sight for both the individual and their team to the objectives flowing from the company strategy.


The purpose of Policy Deployment is to align the whole organisation to the achievement of its goal.

  • Align Strategy and Execution
  • Focus on a shared goal
  • Communicate that goal to all in the organisation
  • Involve all leaders in planning to achieve the goal
  • Hold participants accountable for their part of the plan


  • Everyone understands the goals of the organisation
  • Every employee is clear of their own role and objectives
  • Leadership evident at all levels
  • Aligns resources, objectives and metrics to goals at all levels of the organisation
  • Involves employees in having input to target setting, improvement plans and reviews
  • Provides a clear line of sight through the organisation
  • Creative problem solving everywhere
  • Radical breakthrough improvements
  • Focuses the entire business on a few vital goals rather than the trivial many

x Tables


Policy Deployment takes the vision for the company and turns it into a tangible plan of action for all employees to engage in.  The action plans, usually in the form of 100 or 90 day plans provide a measurable drumbeat throughout the year for the policy deployment.

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This page was written by Mark Radley in February 2018.
Due for review in 2019.

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