What Is Six Sigma?

Six Sigma

Goal

Zero defects or failures of the products or processes.

Purpose

To improve process output by minimising variability of processes in the value chain through the use of statistical methods.

Benefits

  • Increases customer satisfaction and loyalty
  • Greater productivity
  • Develops staff skills and raises morale
  • Creates a common language across the business

As mentioned previously Six Sigma is considered to be a tool/system that sits in the Lean Operating Model.

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This page was written by Bob Newton in February 2018.
Due for review in 2019.

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