Zero defects or failures of the products or processes.
To improve process output by minimising variability of processes in the value chain through the use of statistical methods.
- Increases customer satisfaction and loyalty
- Greater productivity
- Develops staff skills and raises morale
- Creates a common language across the business
As mentioned previously Six Sigma is considered to be a tool/system that sits in the Lean Operating Model.
These Operational Excellence pages talk about fundamental lean principles and associated tools. Understanding how to apply these principles and tools to the individual circumstance of discrete organisations is where expertise and experience is paramount. The GENEO team has many decades of experience in doing exactly this.