The purpose of Quality Loops is to generate a gateway system (a customer quality filter) within the critical path of the product to ensure the organisation meets its customer SLA requirements. It is the quality conscience of the organisation.
Quality Loops drive accountability among the teams for inspecting quality into the process, a check for confirming quality, before passing the product on to the next customer in the process and ultimately the customer.
Quality Loops 1 – The workstation. Physical confirmation in station that the work has been done to match the quality requirements
Quality Loops 2 – Inspection of the work before leaving the line or area
Quality Loops 3 – Final Inspection before leaving the facility
- Protect the customer
- Control in real-time through line feedback loop
- Immediate feedback from customer to the operation
These Operational Excellence pages talk about fundamental lean principles and associated tools. Understanding how to apply these principles and tools to the individual circumstance of discrete organisations is where expertise and experience is paramount. The GENEO team has many decades of experience in doing exactly this.